Description

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Emergency Services Medical Director

Carolina Veterinary Specialists Huntersville, NC

Lead an Exceptional Emergency Team. Practice Outstanding Medicine.

Carolina Veterinary Specialists (CVS) Huntersville is seeking an experienced Emergency Veterinarian to serve as our Emergency Services Medical Director. This is an opportunity to combine advanced emergency medicine with meaningful medical leadership while helping shape the future of one of the Carolinas' premier emergency and specialty hospitals.

As Emergency Services Medical Director, you will continue practicing emergency medicine while serving as a mentor, coach, and leader for our Emergency Service. You'll work closely with hospital leadership to build a collaborative, accountable, and high-performing medical team dedicated to delivering exceptional patient care and client service.

Our hospital features a Board-Certified Surgeon who also serves as Medical Director, an Exotics Specialist, a team of six Emergency Veterinarians, and more than 25 full-time veterinary technicians and assistants supporting patient care 24/7. Together, we provide comprehensive emergency and specialty care to patients throughout the greater Charlotte region.

Why Join CVS Huntersville?

• 24/7 Emergency & Specialty Referral Hospital
• Board-Certified Surgeon serving as Medical Director
• Dedicated Exotics service
• Team of six Emergency Veterinarians
• More than 25 full-time veterinary technicians and assistants supporting patient care 24/7
• Diverse emergency and critical care caseload
• Strong referral relationships throughout the Charlotte region
• Leadership autonomy with the support of a nationally recognized veterinary network
• Opportunity to influence the future growth and direction of our Emergency Service

Leadership Responsibilities

The Emergency Services Medical Director plays a critical role in developing both people and medicine.

Responsibilities include:

• Mentoring, coaching, and developing Emergency Veterinarians through regular feedback and clinical guidance
• Training and onboarding new Emergency Doctors while promoting a culture of continuous learning
• Establishing and maintaining high standards of medical care and clinical protocols
• Addressing performance concerns professionally while fostering accountability and professional growth
• Partnering with Hospital Leadership on doctor recruitment, retention, engagement, scheduling, and professional development
• Leading medical discussions, case reviews, and quality improvement initiatives
• Serving as a trusted clinical resource for doctors, technicians, and support staff

Client Communication

Exceptional communication is essential to this role.

The successful candidate will be comfortable:

• Speaking directly with upset or concerned clients regarding complex medical cases and unexpected outcomes
• Resolving escalated client concerns with professionalism, empathy, and confidence
• Coaching fellow veterinarians through difficult client conversations
• Promoting a culture of outstanding communication and client service throughout the Emergency Department

Compensation & Benefits

We offer a guaranteed base salary of $200,000, plus an Emergency Services Medical Director stipend, production-based commission, and signing, retention, and relocation incentives totaling up to $100,000.

Additional benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, and foster placement)
• 401(k) with discretionary employer contribution
• CE stipends and career development resources
• Team Member Pet Discounts
• Emotional wellbeing support, including Calm app access and a 24/7 Employee Assistance Program
• Grant Circle — a relief fund for team members facing personal hardship
• Professional dues, licensing fees, and continuing education support
• Local hospital culture backed by national resources

Qualifications

• DVM or equivalent veterinary degree
• North Carolina veterinary license (or ability to obtain)
• DEA registration (or ability to obtain)
• Minimum three years of emergency medicine experience preferred
• Previous leadership, mentorship, or supervisory experience strongly preferred
• Outstanding clinical judgment and emergency medicine skills
• Excellent communication and interpersonal abilities
• Proven ability to mentor, coach, and develop veterinarians
• Ability to manage difficult client conversations with professionalism and empathy
• Commitment to building a collaborative, accountable, and high-performing medical team

Life in Huntersville

Located just minutes from Lake Norman and less than 30 minutes from Uptown Charlotte, Huntersville offers an exceptional quality of life with waterfront recreation, professional sports, award-winning dining, excellent schools, and convenient access to both the mountains and the Carolina coast.

Join Our Leadership Team

We're looking for more than an experienced Emergency Veterinarian—we're looking for a leader who is passionate about developing people, elevating medicine, and creating an outstanding experience for patients, clients, and team members alike.

If you're ready to lead an exceptional Emergency Service while continuing to practice high-quality medicine, we'd love to hear from you. Send your resume to Emily Lunsford at elunsford@petvetcarecenters or apply here

Key Responsibilities

• Maintaining a high quality of progressive veterinary care
  • Oversees and gives directives regarding medical standards and quality of care
  • Sets policies as they pertain to the practice of medicine
  • Works toward making various services work as one team
  • In conjunction with appropriate leadership team members, recommends additions to the hospital inventory
  • Budgets for new equipment and provides a reasonable cost estimate and return on investment
  • Sees patients and handles clinical practice
  • Ensures positive communication with clients and between doctors, including the proper transfer of patient care responsibilities
  • Reviews patient records for completeness and accuracy and uses them to promote medical excellence
  • Appropriately manages controlled drugs
  • Reviews and approves requests for alternatives to additional drugs and medical supplies
  • Conducts regular doctor meetings
  • Performs other duties as assigned by Manager

Preferred Skills (Nice to Have)

• 3-5 years of clinical experience
• Exceptional communication skills, both written and verbal
• Excellent time-management and delegation abilities
• Exercises sound judgment and demonstrates exemplary decision-making skills
• Professionalism and courtesy in all interactions with others
• Well-developed interpersonal skills

Pay Range

$200,000 — $225,000 USD

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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