Description

Do you enjoy working in a fast-paced production-based environment?

As a Transactions Specialist IV in Onboarding Receivables Operations, you will lead end-to-end public-sector onboarding and re-clearance processes-obtaining and validating documentation to determine eligibility for sensitive, unclassified government work. You will coordinate with vendors, applicants, Global Security & Investigations, and staffing agencies to meet SLAs while safeguarding confidential information. You will maintain and audit records, generate recurring and ad hoc reports, and continuously refine guidelines, processes, and SOPs to align with client and bank requirements.

Job responsibilities

• Obtain and review required documentation to conduct the clearance process
• Maintain, update, and generate guard reports
• Meet service level agreements by supporting timely onboarding of candidates
• Communicate with vendor, applicants, Global Security & Investigations, and staffing agencies to ensure all requirements are met
• Protect and maintain confidential information
• Conduct audits and file reviews of onboarding documentation on a monthly basis
• Maintain database to create weekly and ad hoc reports
• Manage and participate in updating guidelines, processes, and standard operating procedures to reflect client and bank requirements
• Proactively monitor and process timely employee re-clearances

Required qualifications, capabilities, and skills

• Analyze and comprehend client SOPs and instructions.
• Organize, synthesize, and solve problems using strong analytical skills.
• Deliver in a production environment by meeting deadlines and quotas.
• Enforce quality control standards and best practices.
• Prioritize client focus while making unbiased eligibility decisions.
• Communicate clearly and professionally in verbal and written form.
• Work independently with minimal supervision and collaborate effectively within teams.
• Manage time effectively to handle tight deadlines and multiple workstreams accurately.
• Maintain strong attention to detail.
• Utilize Microsoft Office (Word, Excel, Outlook, Access, PowerPoint) proficiently.

Preferred qualifications, capabilities, and skills

• 3+ years of experience in Public Sector Receivables Operations
• Knowledgeable of the General Lockbox Security Guidelines around personnel security
• Knowledgeable and understanding of internal guidelines established by Public Sector Receivables and the requirements of the client

Work Schedule: Monday - Friday , 7:00am - 3:30pm

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.

This position may require a period of onboarding and training to be completed.

Security Clearance Requirement:

A Government Security Clearance, including Public Trust clearance, will be required for this position. As a condition of employment, the selected candidate must successfully complete a comprehensive background screening to obtain the necessary clearance. This process includes, but is not limited to:

• Fingerprints
• Credit check
• Proof of U.S. Citizenship, Acceptable documents may include a U.S. passport, certificate of naturalization, or original/certified birth certificate.
• Verification of employment history
• Educational background
• Criminal record check
• Tax filing history (possibly)
• References
• Information on relatives including citizenship
• 7 Year Travel History
• 7 Year Residence History
• Government interview completion and favorable background investigation.
• Other relevant verifications as mandated by federal requirements

Employment is contingent upon the candidate's ability to meet all requirements for government security and Public Trust clearance. Following hire, failure to maintain this clearance may result in termination of employment.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.