Description

Overview

This is a senior-level job with a high level of responsibility, training, experience, and competence. The Head Golf Professional is responsible for the day-to-day operation of the golf course. This includes, but is not limited to, the golf shop operations, merchandise sales, tee sheet management, tournament planning and execution, instructional programs, guest services operations, and practice facility utilization. Works under moderate supervision and has a considerable level of discretion.

Experience Required

• Required Education and Experience
  • High school diploma or equivalent AND a Professional Golf Association of America Class A member in good standing AND a minimum of five years of related experience, with at least two of those years serving as a Head Golf Professional at a daily fee or semi-private golf course.
• OR
  • Specialized Associate's Degree in Professional Golf Management from an accredited institution AND a minimum of five years of related experience, with at least two of those years serving as a Head Golf Professional at a daily fee or semi-private golf course.
• Required Certificate and Licenses
  • Valid Driver's License from any state in the U.S. Ability to obtain a Texas driver's license within 90 per state law.
• Preferred Qualifications:
  • Experience using GolfNow G1 Point of Sale cash handling system.
  • Experience using Golf Genius tournament software.
  • Experience using MS Office (Word, Excel, PowerPoint).
  • Bachelor's degree in Professional Golf Management from an accredited institution.

Essential Responsibilities

• Duties and Responsibilities
  • Primarily responsible for overseeing daily golf shop operations such as tee sheet management, phone reservation entry, general customer service, merchandise sales and attending to all related customer needs.
  • Track and verify all players and guests, green fees, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping.
  • Oversee the guest services team to include golf car fleet management, utilization, maintenance and repair, practice facility operations and the general cleanliness of the clubhouse and surrounding area.
  • Manage golf shop merchandising program to include purchasing, meeting margin and sales projections, product rotation, marketing and promotions.
  • Supervise and train all golf shop staff to maximize sales opportunities.
  • Supervise physical inventories, present a diverse and desirable array of golf equipment, apparel, accessories.
  • Develop budgets for golf shop operations, guest services operations, tournaments, and instructional programs.
  • Responsible for the financial and operational performance of the golf shop operations and golf services.
  • Ensure all financial goals and objectives are achieved.
  • Establish accurate recordkeeping policies and procedures for all aspects of the golf operation.
  • Oversee instructional programs, provide individual instruction, camps, and manage adult and youth clinics and programs promoting the game of golf within the community.
  • Develop and oversee player development programs.
  • Assist with hiring, supervising, and evaluating staff in golf shop and guest services division.
  • Assist with the training of the full facility staff in regard to player development and encourage their participation.
  • Develop public information and promotional events to encourage people to use the facilities and learn the game of golf in a friendly environment.
  • Develop and manage an innovative tournament program, group outings, and leagues that service all customer segments.
  • Administer the "Rules of Golf" and educate staff. Promote and provide "Rules of Golf" clinics to the golf course members.
  • Develop, maintain, update, and utilize customer database.
  • Ensure system controls are in place to safeguard assets, revenues, and resources.
  • Utilize MS Office Word, Excel, PowerPoint and related offices software.
  • Utilize Golf Genius tournament software.
  • Experience with GolfNow G1 Point of Sale system.
  • Participate in long range planning with the General Manager, the Superintendent, and all other departmental and City-wide stakeholders.
  • Promote a positive image for the golf course, its programs, and interests.
  • Must be available for weekday and weekend shifts to include holidays.
  • Other related duties may be assigned.

Benefits

Your well-being and that of your family matters to you, and so it's important to us too. To support you and your loved ones through life's many challenges, we offer our full time employees access to a wide array of benefits including health, dental, vision, life, disability, accident, cancer, flexible spending accounts, health savings accounts, employee assistance, paid holidays, paid sick leave, paid emergency leave, longevity pay, golf course discounts as well as generous retirement and deferred compensation programs and social security participation.

Medical
We offer two types of medical plans (a traditional PPO plan and a high deductible health plan) so that you can choose the one that best fits your needs. The premium you pay is based on which plan you select and who you cover. Covering just yourself? The City currently pays the entire employee-only premium for either plan. Covering qualified dependents in your family? Currently, we'll pay your employee premium and split the remainder of the spouse/child/family premium with you - we pay 60%; you pay 40%. That generous cost share reflects our philosophy that our employees and their families should have the best health care we can afford to provide.

Dental
Dental plans include a DMO option (no cost for employee-only coverage) and two more traditional plans whose premiums are also affordable. You can choose to cover yourself or any qualified dependents and choose which plan best suits your dental needs. Currently, for the DHMO option, we pay the employee premium and split the remainder of the spouse/child/family premiums with you - we pay 50%; you pay 50%. Under the more traditional plans, although we don't pay the entire employee-only premium, we still split the incremental dependent premiums with you 50/50.

Vision
Access to $10 eye exam co-pays and up to $150 frame and contact lens allowances make vision insurance a popular benefit among employees. Cover yourself for just a few bucks a pay period or all of your qualified dependents for not much more.

Life/AD&D
Your basic employee $15,000 term life insurance policy is paid for by the city. Accidental Death & Dismemberment under the plan would pay an additional $15,000 to your beneficiary if you die in an accident. More life insurance coverage is paid for by the City and provided through our Texas Municipal Retirement System (TMRS) program. If that's still not enough coverage, you can purchase more life/AD&D coverage for yourself and your qualified dependents. Over the age of 65? These coverages are subject to an age reduction schedule.

Disability
Both short and long term disability plans which provide up to 60% income replacement are available to purchase at competitive rates.

Accident & Cancer
Need extra coverage for off-the-job medical injuries or a cancer diagnosis? Supplemental plans that pay cash for some of life's most unexpected events are available for purchase.

Flexible Spending Accounts (FSA)
Want to set aside some pre-tax dollars for health care expenses or dependent care expenses? If you select the traditional EPO medical coverage, you can set aside pre-tax money for medical expenses through the City's Section 125 medical FSA plan, which is managed by an outside carrier. You can do the same for dependent day care expenses, regardless of which medical plan you select.

Health Savings Accounts (HSA)
The high deductible health care plan has its own provisions for pre-tax health savings (HSA) so you can set aside money for your qualified health care expenses. The City will add $1000 to your health savings account to get you started each plan year.

Employee Assistance Program
We know that sometimes your needs are much different than a doctor visit or a prescription, so the City pays for a generous employee assistance program through Alliance to help you or any household member with counseling, legal referrals or simply a safe ride home.

Holidays
The City has thirteen designated holidays each year.

Vacation Leave
Most full time, regular employees (excluding firefighters on a 24 hour shift schedule and department heads) accrue 3.69 hours of vacation time each pay period and are eligible to use that time after just six months of employment. The longer you work for the city, the more vacation time you receive, with those accrual rates going up at 4, 9 and 14+ years of service. Never use your vacation time? Don't worry; you can bank up to two times your annual accrued hours before you stop accruing.

Sick Leave
As a full time regular employee (excluding firefighters on a 24 hour shift), you accrue 3.69 hours of sick leave each pay period, which you are eligible to use after your first pay period with the city. You can also continue to build your sick leave balance up to 480 hours for those unexpected emergencies.

Longevity Pay
Regular full-time employees after they've been employed for one year or more are eligible for an annual payout of $5 for every month of City service. So, while that first year $60 check might not seem like a ton of money, that $1500 check (minus taxes of course) for your 25 years of service which is paid around Thanksgiving will likely help you feel very thankful for a little extra cash for Christmas shopping.

Retirement
All regular full-time employees participate in our Texas Municipal Retirement System (TMRS). Your 7% investment each payroll period is matched 2 to 1 by the City and is vested at 5 years. You can retire at age 60 with 5 or more years of service or younger if you have at least 20 years of service. You can also receive service credit for certain types of military service. The City's TMRS plan is one of the most generous retirement plans around.

Deferred Compensation
If saving 7% with a 2 to 1 match through TMRS isn't enough to meet your financial goals, you can stash even more on a pre-tax basis through the City's 457 plan. Start or stop saving at any time - up to $18,000 annually if you're under 50, and up to $24,000 if you're older.

Social Security
City of Leander employees also participate in the social security system under FICA regulations.