Description

Borador Animal Hospital is looking to add a compassionate and skilled Client Service to our team.

Rediscover Your Passion in a Community That Feels Like You Belong....

Borador Animal Hospital is expecting you. We're a thriving, community-centered rural practice where relationships come first - with pets, clients, and teammates. Our clinic blends the best of small-town warmth with modern veterinary medicine, and we're looking for a customer service professional who shares our commitment to exceptional care.

We're seeking a capable, compassionate individual who's ready to jump in, support our clients and their pets, lend a hand wherever needed and become part of a close-knit team that's in it for the long haul. If you thrive in a collaborative environment and take pride in creating positive experiences, we'd love to meet you.

Client Service Representative

Borador Animal Hospital in Salem, NY

$18.00 - $20.00 an hour (based on experience)

WHAT YOU'LL DO

• Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
• Warmly greets clients
• Prepares patient files
• Receives and relays client correspondence and updates client financial records
• Answers client's inquiries about basic animal care questions and routine procedures
• Educates clients on over-the-counter products such as flea and tick preventions
• Handles payment transactions
• Receives and relays telephone, fax, and email messages accurately and promptly

BENEFITS

We're passionate about helping you reach your greatest potential - both at work and at home. As a result, our total compensation package is as outstanding and rewarding.

• Great pay with competitive medical, dental, and vision insurance coverage
• 401K with a company match of up to 4%- after 6 months of service
• Generous paid time off to help you achieve your purr-fect work-life balance
• Employee Ruff-erral Program
• Health Saving Account (HSA), Flexible Spending Account (FSA) and Commuter Benefits
• Company-paid life and AD&D insurance
• Short-term and long-term disability
• Accident, critical illness, and hospital indemnity insurance
• Mental Health Resources
• Company-paid bonding leave
• Continuing education yearly allowance for skills development and uniform allowance
• Certification fees reimbursement (eligible employees only)
• Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
• Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing

Plus, special benefits to utilize for your own pet:

• Pet Care: Discounts on veterinary services and products
• Pet Diagnostics: Discounts on reference lab testing
• Pet Food: Discounts on Purina pet foods
• Pet Insurance: Discounts available with our preferred vendor

REQUIREMENTS

• High school diploma or equivalent
• Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
• Significant experience with basic office functions in a busy office environment
• Must be a team player and have compassion for pets and their people

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.